Shipping and Returns
Your painting will be shipped via UPS, FedEx, or USPS Priority. Shipping always includes tracking and insurance for the full amount of the painting. I will provide the tracking information to you once the painting has shipped.
My standard shipping policy is that I will ship your purchase as quickly as possible, and within two to seven days. For commission and custom orders, please allow up to two weeks for the painting to be created and shipped. If you have a special shipping request, such as expedited shipping to have the painting arrive by a certain date, please contact me.
For international purchases, please be aware that customers are responsible for any and all customs fees due upon delivery of their package. The shipping cost paid to me is only for carriage, not the customs fees that vary greatly depending on what country you live in.
Returns
You may return the painting for a full refund within 7 days of receiving the shipment. I will refund the full price of the painting, including shipping, however you will be responsible for paying for the return shipping.
Please note that the colors of the painting will look different on all computer monitors. Please contact me with questions about the artwork. If you need me to take additional photographs or close ups, just let me know.
Posted in Policies and FAQs on July 17th, 2009.
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